Privacy policy

How CodeCharmer handles information

This policy explains the basic categories of information collected through this website and through customer communications with CodeCharmer LLC.

Information collected

CodeCharmer may collect information that customers provide directly, including name, company name, email address, phone number, project details, support requests, billing information, and communications related to services.

How information is used

Information may be used to respond to inquiries, provide services, prepare proposals, send invoices, deliver support, improve workflows, maintain records, prevent fraud, and comply with legal or contractual obligations.

Payment information

Card payments are processed by third-party payment processors. CodeCharmer does not intentionally store full credit card numbers on this website.

Service providers

CodeCharmer may use third-party tools for email, hosting, analytics, project management, payment processing, documentation, secure file transfer, repositories, and related business operations.

Data retention

Business records may be retained for operational, accounting, tax, legal, security, and dispute-resolution purposes. Customers may contact CodeCharmer to ask about records associated with their account.

Contact

Privacy questions may be sent to codecharmer@codecharmer.io.